Strategy & Performance – Risk management is fully integrated into the governance framework of our organisation and our strategic plan includes an assessment of key risks to its successful implementation.

Strategy & Performance – Our risk reporting regime and risk metrics are linked to business reporting and our KPIs.

People & Knowledge – We use a risk based approach to our people resource planning which includes alignment of resources based on our risk profiling which in turn is used to identify gaps in skills and knowledge.

People & Knowledge – We utilise personal KPIs for driving risk management performance which in turn are linked to training and skills development plans.

Processes & Systems – We use a risk based approach to our processes and systems resource planning which includes alignment of resources based on our risk profiling and the identification and prioritisation of new projects to meet future requirements.

Processes & Systems – We use a risk based approach when effecting change across the organisation and in the design and delivery of processes and systems to ensure compliance where necessary.

Assets & Liabilities – We use a risk based approach to whole-of-life asset management which includes cyber protection of our intangible assets such as customer data and intellectual property.

Assets & Liabilities – We use a risk based approach to identifying and managing our current and potential liabilities so as to actively manage our potential exposures to our balance sheet within our defined risk appetite.

Capability & Culture – Our risk appetite is based on a clear assessment of the organisation’s capability to manage risk and senior management have clear accountability for operating within defined boundaries, set or approved by the board.

Capability & Culture – Our risk appetite has been operationalised for staff and we have appropriate communication channels throughout our organisation to escalate issues for resolution and methods for assessing if staff behaviour aligns with management expectations.