In the past month or so with blogs on KPIs, KRIs and measures that don’t really matter I have been attempting to convince you to improve your measurement of what really matters in your organisation so that you can make better decisions. Along the way I have mentioned that some measures can actually hurt an organisation. This week I wanted
Last week I had the opportunity to participate in a masterclass with Paul Gow. Paul is a golf pro who is the golfing star (apologies to Andrew Daddo) of The Golf Show on Foxtel here in Australia. As a mid-handicap amateur golfer, I do my best year-on-year to improve my game. Some years are better than
I had two separate conversations last week about measures that don’t matter (much). One was with a client in the Not-for-Profit sector who needed to report “about a hundred” things to their regulator who are major funders of their programs. The second was in my Group Mentoring Program on Friday morning where we were discussing my blog
Recently I have been blogging about Measures that Transform. Figure 1 outlines the journey you need to take to ensure you don’t have measures that hurt, that you move beyond measures that simply matter and that you have measures that transform. That is, you take a journey from motion to direction to transformation. Motion – As with
I’m on holidays right now and wrote this in the Qantas Club last week. Earlier this year I wrote some blogs using stories from my holidays. I hope to come back with some more beauties for you. Three of the stories were about risk appetite. One of the conversations I often have when discussing risk