The importance of the “Trust” in Trustee

A couple of weeks back my blog called Valuing your Pressure Cooker was about how you need to consistently remind staff of your corporate values while you put them under pressure to perform. If you don’t, staff may start to find unethical ways to get the job done. Reminding people of values is therefore a preventive method.…
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Biased De-Biasing

In this article from McKinsey, Controlling machine-learning algorithms and their biases, they make the point that while machine-learning is good to avoid human bias in decision making, the algorithms themselves are not free of bias. Let me say it in another way: “Garbage in – Garbage out!” McKinsey make the point that the designers of…
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Valuing Your Pressure Cooker

At the RMIA Conference in Canberra a couple of weeks ago there were several speakers discussing very high-risk environments such as journalism from the front lines of Iraq. One of the keynotes was by Jerry Grayson, a helicopter pilot in the Royal Navy. As well as talk about high-risk environments, he also made a comment…
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Four Equations Explain Organisational Success

Recently one of my readers recommended to me Team of Teams by General Stanley McChrystal et al. It is an excellent book. For those time poor, these four equations neatly summarise McChrystal’s views about complexity:      1. Complexity + Efficiency ≠ Success      2. More Factors + More Interdependency = More Uncertainty      3. Problem…
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David Murray calls it for what it is

Ex-CEO of CBA and founding Chair of the Australian Government Future Fund, David Murray, wrote a piece in Business Insider recently about the collapse of trust in Australian banks. He writes, “Some specific experiences have led me to believe that the solution is more about good systems, good controls, and consistent behaviour by top executives than…
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