I have long been speaking about painting pictures to influence others. One of the great things that has come out of the pandemic has been the successful shift to online learning and online facilitating that so many of us have made. In the online environment painting pictures is quicker, easier and can be more compelling than using
Four years ago I wrote about Implementing in the Dark. In it I pointed out that the scorecard for executive teams when it comes to major, strategic decisions is pretty poor. With fail rates estimated between 40 and 50%. I went on to say that much of it can be explained because leaders were implementing in
How does information we need for decision making flow through the human body to the brain? The brain gets information from ‘the extremities of our organisation’ (our body) via our five senses: hearing, sight, touch, smell and taste. And how is this information channelled through the body? Via the central nervous system. Where is the
I have shared this story before and I just have to share it again as I told it no fewer than six times this week in various presentations and training programs. It is the story of David Thodey, when still CEO of Telstra. He was be interviewed at a UNSW Business School seminar by Narelle
Process control has a very specific meaning in the chemical industry. It refers to the system used for controlling a chemical plant. All the various instruments on pumps, vessels, reactors, heat exchangers and the like feed into the control room where the operators monitor screens, react to alarms and manipulate the system to maximise output.